Are you ready to take your career to the next level? The Vermeer team is currently seeking a full-time Service Technician in Marcus, IA, that is ready to coordinate and promote service repair work, including pre-delivery inspections and demo preparation. If you have a passion for developing relationships and providing an exceptional customer experience, we would like to hear from you!
POSITION RESPONSIBILITIES
- Provide front-line assistance to customers on all service issues.
- Trouble shoot and repair.
- Liaise with factory personnel on service and parts issues and utilize service reference manuals as needed.
- Assist the Service Manager, Warranty Coordinator and Parts Sales Counter as required.
- Ensure technician work areas, equipment yard, and service reception area are safe and organized.
- Adhere to overall Company policies and procedures, with emphasis on Health and Safety regulations.
POSITION SKILLS/ABILITIES
- Strong organizational and decision-making abilities, with a desire to take initiative and accept responsibility.
- Excellent verbal and written communication skills.
- Excellent technical, interpersonal, and troubleshooting skills.
- Ability to maintain a professional presence, ensuring satisfactory resolutions to problems or concerns.
- Proficient in Microsoft Office
POSITION REQUIREMENTS
- Previous experience with heavy equipment operation
- Previous experience with equipment/supplies distribution or service reception functions is an asset.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate: