212 West Willow St, Cherokee, IA
Job Summary
We are seeking a motivated and detail-oriented individual to join our team as a Universal Banker I Associate. This role is essential in providing exceptional customer service while managing financial transactions and fostering strong relationships with clients. The ideal candidate will have a background in customer relationship management, ensuring compliance with company policies.
- Manage customer relationships through effective communication and follow-up.
- Detect and prevent fraudulent activities by monitoring transactions closely.
- Handle cash transactions accurately, including cash management, cashiering, and debits & credits.
- Upsell financial products and services to enhance customer satisfaction
- Utilize financial software for transaction processing and record keeping.
- Maintain accurate records of customer interactions and transactions using 10 key typing skills.
- Apply basic math skills to ensure accuracy in cash handling and retail math calculations.
Requirements
- Strong customer service skills with the ability to build lasting relationships.
- Familiarity with banking operations and financial services preferred.
- Proficient in cash handling practices, including cash management and cashiering responsibilities.
- Excellent communication skills, both verbal and written, to effectively interact with clients.
- Basic math proficiency for accurate transaction handling and reporting.
- Experience using financial software is a plus but not mandatory. Join our team to make a meaningful impact in the financial services industry while developing your career in a supportive environment.
Job Type: Full-time
Pay: $16.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
